Returns & Exchanges

At Australian Natural Drinks Co., we are committed to your satisfaction and the freshness of our products. If your order arrives damaged or doesn't meet our quality standards, we offer a straightforward 30-day return policy for a full refund or exchange.

1

Contact Support

Email our customer service team within 30 days of purchase with your order number and a brief explanation of the issue.

2

Provide Documentation

For damaged or faulty items, please attach clear photographs of the product and its packaging to help us expedite your claim.

3

Return Authorization

Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and the specific return shipping address.

4

Refund Processing

After we receive and inspect your returned items, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing